After spending your whole life around people, interacting with them, you’d think you’d get how and why they behave the way they do, right?
Turns out, most of us still don’t.
When you criticize someone, you will not get through to them. They will NOT change their attitude. They will not even admit that they did something wrong. IF anything, they will start defending themselves, they will start seeking excuses.
You cannot change people’s behaviour by criticizing them.
People DO however respond to praise.
When you praise them and give them a reward when they do well, they WILL change their behaviour.
The key: never criticize for bad behaviour, always praise for good behaviour.
It’s that simple.